What we do

Established in March 2016, BLISS5 Consulting Limited is a small specialised consulting company set up to help businesses, big or small, plan, develop and execute their business transformation plans, underpinned by cutting edge technology change.

The company has over 20 years experience of IT and Telecoms change related experience from delivering key mobile products and services, building MVNO/E solutions, major IT CRM/billing/mediation transformation, retail and logistics change, through to IT release management and complex trading channel ITIL operations (retail stores, eshop, mobile app and contact centres).

All this being achieved with investment levels and appropriate 3rd party collaborative agreements and contracts, utilising pragmatic commercial skills and acumen. Leadership skills and people development are also at the heart of any transformation and these aspects should never be underestimated!

With access to industry experts and a range of associate consultants, let BLISS5 Consulting help solve your business and IT problems – please don’t hesitate to get in touch.

At BLISS5, we specialise in:

  • Programme Management and Leadership
  • Operations and Service Management/Delivery Consulting
  • Commercial Contract Negotiation
  • Insourcing and Outsourcing
  • Project Management
  • Business Analysis
  • PMO Services
  • CRM Systems
  • Integration/Middleware Systems
  • Retail and Logistics
  • Billing and Mediation

Contact us

Steve Lyons – Director

+44 (0)7833 703320

admin@bliss5consulting.com

    Clients

    Arcadia

    Developed a Release Management approach for a new retail and logistics (Warehouse Management System) transformation programme and refined service delivery and support models, together with improved dev/test environment management.

    HMRC

    Led a programme of major in-sourcing of HMRC’s middleware development and operations teams from Capgemini to a new HMRC department (RCDTS). This included TUPE of staff, transfer of contractors and tools, licensing and commercial agreements.

    Three UK via Tech Mahindra

    Led two major programmes to support Three UK’s partnering approach to IT transformation.
    – Managed the seamless transfer of IT HelpDesk services from IBM to Tech Mahindra within 3 month timeframe.
    – Led a greenfield CRM/Digital programme (involving Salesforce, Vlocity and Adobe) to deliver functionality to Systems Integration Test phase, to enable a ‘go to market’ prepay sim-only proposition.

    Waitrose & Partners via Ntegra

    Leading a major programme to transform product merchandising operations and stock availability.

    Prior Experience

    Vodafone

    16 years Telecoms/IT experience across delivery, commercial and operations disciplines

    BAE/AIRBUS

    10 years Aerospace technical and project management experience

    Associates

    Associate details to follow.